Saturday, July 14, 2007

When the market gets tough - The tough get marketing

It's not news to anyone to say that the market has slowed way down, but it may be news to many to hear that you need to market yourself & your listings now, more than ever.


When homes were selling in hours rather than days; running an ad, writing a blog or updating the listings on your website may not have been the first thing to come to mind. Now in this slower and very competitive market where money may be tight, the need is extremely high to market your listings if you want to beat the competition to the sale.


Marketing can be confusing and you might find yourself trapped in the whole "What came first, the chicken or the egg?" type scenario; where you feel like you need to have money to market yourself and your listings, but in order to have money to spend on marketing you have to make sales...and so on...and so forth. Breaking that cycle can be easier than you may think.


Shift your thinking from “What can I afford to spend” to “What can I afford to invest”. Think of your marketing as an investment in your future. Whether it's in print or online, the agents that are marketing themselves now will see a larger return in the future.


Set aside a percentage of your commissions specifically for marketing. Whether that be 5% or 50% decide what you can comfortably spend and add 1% to that amount. Being a tiny bit outside of your comfort zone isn’t a bad thing; Remember, marketing is an investment.

Why a percentage and not a set monthly amount? Because as your business grows the amount invested will grow with it. Allowing you to delve into other areas and maybe even experiment in new technologies or ideas; ultimately growing your brand and ensuring its strength in the future.


Start Small: This may take some real elbow grease, especially to those new to marketing. There are inexpensive and very cost effective opportunities out there to market yourself, but it will take time to research all of your options. For instance (I will shamelessly plug The #1 Real Estate Publication in North America here) with The Real Estate Book in Tulare County, CA. and nationally, ads come in many sizes, price ranges and terms. However, you get a lot more than a highly visible print ad when you advertise with our publication; you get exposure on over 25 nationally recognized websites as well. And you only have to enter your information once; it feeds data to these sites automatically, thus saving you time to boot. This one system covers 2 key areas for you and can be very cost effective. There are also free sites that are just itching to show off your listings! These are the ones that can be a bit time consuming to input your data to, but there are some services like postlets and vflyer that seem pretty promising. They can help you create one ad for posting your listings to several free sites. The key to finding what will work for you is research.


Research, research, research…and just when you think you’re done – research some more! When you talk to any company about their product, don’t be tempted to sign on the dotted line right away. Take some time to research the product claims. For instance when you buy a print ad; you are essentially buying into the claim that this ad will be A: printed and released for a certain period of time and B: that the ad will be distributed via a set number of printed publications throughout the area. Now, I know because I am a publisher that numbers can be tricky and easily misrepresented in this area. I could say that I print 1 million magazines and who would ever know? Muhahaha! However, distribution and how many magazines I print is one very, very important element that I must be 100% accountable for. Therefore, I am voluntarily audited by a 3rd party organization and can show any of my advertisers the reports if they want to see them. This proves one of the claims made in the print advertising field: “We print xx,xxx magazines.” So this would be one of the claims you would want to research. Which claims to research in any type of media should be easily identified, by asking yourself “what exactly am I paying for?” Whether it’s impressions, clicks or printed ads – be sure to ask questions and take the time to do your homework. Challenge any claims that you feel uneasy about or that may be foggy and not backed up by fact.


Don’t put all your eggs in one basket: If you can afford to mix it up a bit - do so. My obvious choice would be to advertise in print and online, but no matter what you do - don’t spend your entire budget in one medium if you can help it. If you don’t have a large budget, stick with the economy packages of more than one medium. Don’t worry if others have the Cadillac of all ads and you have the Ford Focus (apologies if you drive one of these dashing little go–getters) – you have to doggy paddle before you can do the breaststroke and if you’re just starting out – focus on getting your feet wet to start.


Track your investment: Once you’ve settled on a current marketing mix, be sure to track your response. Asking “If I may, where did you hear about this listing?” can be a hard habit to get into; finding something to jot this little tidbit down on at the same time can make things complicated! But, this is a very important step in knowing where your money is best spent. Once you get into the habit it can be pretty easy and can actually be a good icebreaker. Some people will even give more information than you asked for; like “I see your ads everywhere”. Getting feedback is always a good thing.


Give it time: Give any new marketing you try a minimum of 90 days to get an idea of it’s response; even better would be a full six months. Track your leads and If you feel like you aren’t getting enough response from a particular channel you may want to contact your representative (providing there is one) and discuss with them your expectations. Let them know how the product is performing from your perspective. They may be able to help you improve the performance of your marketing with them. Whatever you do; if you feel like your marketing isn’t performing to your expectations, don’t just sit quietly growing increasingly angry at the fact that the phone isn’t ringing. Make use of the people that represent the companies you work with and pick their brain.


Stick with it: Brand awareness comes with time; so the best thing to do is stick with the marketing you have found to work and ease into new things as your budget grows.


Your brand is like a machine; it needs fuel to work. The fuel that feeds a brand is marketing.


I hope you found this information useful. I am, of course biased toward the advertising product that I researched to the extent that I decided to represent the company! I truly believe marketing works when it’s done right!


If you are in the Visalia | Porterville | Hanford | Tulare County California area and would like a free marketing consultation please contact us!

If you are anywhere else in the over 500 territories in North America that The Real Estate Book covers; you can find your local Market Representative here.

Visalia Ca Real Estate
Tulare Ca Real Estate

If a picture says a thousand words; why tape it's mouth shut?

I am a designer and marketing specialist by profession, but I specialize in Real Estate marketing. In addition to 3 other Real Estate Books; I proudly produce the graphics and layouts for The Tulare County Real Estate Book. When it comes to listing photos, I think I have seen it all; from top-notch, beautifully staged listing photos to low resolution camera phone photos being submitted for print ads.

Some of the most common problems I have seen in printed listing photos include:

  • Photos taken by a camera phone or with camera settings that allow for more photos to be taken at a lower resolution to fit more on a memory card.
  • Photos with half of the house cropped off to hide a car in the driveway
  • Photos with the sun behind the house, leaving the home completely in the shadows
  • Photos taken at night (not the artsy dusk type shots either - I am speaking of homes that have a fluorescent bug light blaring on the porch and the rest of the home is so dark, you are hard pressed to find a silhouette)
  • Photos taken from a car (Yes, I have had to remove the rear view mirror!)
  • Photos taken from a great distance and zoomed WAY too far in and cropped
  • Photos cropped in too far to allow for creative placement within the ad

Curing these problems are actually easier than one might think! Here are a few tips on taking photos good enough for any print ad:

  • Set your camera on the highest quality you can without sacrificing the ability to store more than a couple photos. A large memory card and a reasonably priced mid-range camera will do the trick just fine. Just please put away the camera phone! :)
  • If there is no way to get the car in the driveway moved or you can't come back when it's gone. It's better just to leave the car in the photo than to chop the house off at the garage. Leaving things up to the buyers imagination only works with lingerie.
  • Make time to go take the photo when natural sunlight can work with you. Heck sunlight is free and it sure beats a porch light!
  • Don't take photos at night. If you just love those evening shots with all of the house lights on, just remember that the aperture settings of a standard point and shoot camera cannot adjust enough automatically to let in creative light. Leave the night time shots to the pros or if you're so inclined use a tri-pod and a camera that can be manually configured. (Not for the photographically faint of heart)
  • Take photos at a distance, leaving 20% of croppable area around all sides of the house and submit the uncropped versions for print publications. Photos taken with a high enough quality setting can be zoomed and framed nicely without sacrificing quality. If you are not laying out your own ads - it is very hard to tell the dimensions of the box or frame that the photo will set in. Cropping in too close will mean that the photo will be further cropped if it does not fit its photo box exactly.
  • Do not use photos posted on the internet for print.Your computer monitor does not see beyond 72DPI and most print publications require a photo to be at 300DPI or more. Even a photo that fills your entire computer screen will most times not be print quality. The best bet is always to provide the publisher with photos downloaded directly from your camera.

Many times in print people tend to scan quickly, going from photo to photo. Once a photo grabs their eye - the lead in line draws them to read through the rest of the way (Lead lines - that's a separate blog post all together!)

Taking the best possible pictures will definitely pay off in the long run and you will reap the rewards of the few simple steps you've taken in the beginning to ensure the best possible outcome!